picks it up and recycles it for you. We will get your mattress issue fixed. Your email address will not be published. Read our comprehensive mattress buying guide. To file a warranty claim on your Stearns and Foster mattress, all you have to do is visit the Stearns and Foster website, click on “Warranty Information,” and at the bottom of the page you can enter your Warranty Participant Code, available on your purchase paperwork. Simmons Beautyrest - There is something to hide; The Room Source Furniture / Simmons Beautyrest Mattress - Defective mattress, denied warranty claim! We were told it would be 10 Days. Responding to your questions and feedback is our priority. They specifically list the following issues not covered under their warranty: You must be the original owner of your Beautyrest mattress in order for the warranty to be valid, including expressed and implied warranties. I purchase a Simmons beautyrest Bradford legend from showroom floor. Terms and Conditions Privacy Policy Affiliate Disclosure. You can find yours by checking the code on the white law label on your mattress (typically the tag on your mattress that says, “Do not remove”). , an identical item may not be available; in that case. Make sure to contact them first so that they can help you with your issue. You can find contact details for Simmons Bedding above.. ComplaintsBoard.com is an independent complaint resolution platform that … For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year, through the number of years indicated on your code. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. We ordered mattress and box spring 3 weeks ago. More Simmons Beautyrest - Black Complaints & Reviews. Some Hot Buys only available online. Here are some of the most common. Warranty Claims. protocols for your mattress in order to extend its lifespan. We’ll review what is covered, what’s not covered, and any fine print you need to know about. Start Warranty Claim. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. It should be covered by a warranty issue except a small stain gets the Beautyrest folks off the hook. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Sample Receipt. If the Beautyrest® or Simmons® product you purchased is Here is the link where you can begin the warranty process with Simmons, directly. NOTE: If you’re not sure when your mattress was manufactured, check the label of your product. You also must buy your bed from a Simmons Bedding Company or one of their approved sellers. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. Additionally, using an improper support system for your mattress voids your warranty. View Your Warranty: Having an issue with a sleep set you bought from a Sealy retailer? Use left/right arrows to navigate the slideshow or swipe left/right if … I need to initiate a warranty claim, but the store where I bought it, is no longer in business. has the right not to accept your return. For slatted bases, use at least 5 hardwood or metal, to guard your bed from spills, bodily fluids, and. Beautyrest warranty A copy of original bill of sale is needed to determine original date of purchase. If within the first 100 nights of receiving delivery of your new Beautyrest MATTRESS, you're not completely satisfied—for any reason—you may return it for a full refund. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. It begins on the, . Don’t smoke or have exposed flames (i.e. The Mattress Firm Warranty Claim Center is closed on Sundays, but will respond to all requests from Saturday and Sunday, by close-of-business the following Monday. New mattress purchases are covered by a 100-night. 2. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. You only get one sleep trial per household, per year. 2. Don’t stand or jump on your mattress (even children). Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. Simmons notes that they are not liable for incidental or consequential damages from using your mattress or foundation. You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. Simmons Beautyrest has one of the more complicated warranty systems we’ve seen on the mattress market, but we’ve done all the research for you. A file can be claimed directly on their website. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. Q. I have moved away from my dealer. js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v3.2'; Beautyrest reviews (www.beautyrest.com): Poor poor service. If your mattress has a removable cover that needs to be cleaned, dry-clean it only. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. This includes implied warranties of merchantability, meaning your mattress is suitable to function as a mattress. Please note: The manufacturer’s warranty does not cover any transportation and/or service costs associated with the warranty process. This is the second mattress I've had for about 1 year and today has been inspected. Never, never, would I buy from this manufacturer again. }(document, 'script', 'facebook-jssdk')); Email us: pete.themattressexpert@gmail.com. They are likely to refer you back to your retailer. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. Sample Receipt. Sleep better with Simmons Beautyrest top-rated mattresses, … In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. Depending on your state, this limitation on implied warranties may not apply. Consumer damage and comfort are not covered by the warranty. FILE CLAIM. Please refer to your limited warranty card on Beautyrest.com for coverage information, or contact Simmons Consumer Service Center at 877-399-9397 . A Mattress or Futon for a College Student? You only get one sleep trial per household, per year. If you qualify for a repair or replacement of the defective product, an identical item may not be available; in that case, Simmons will send you a similar model or use similar material for repairs. If you get your first mattress replaced or repaired, you do not get an extended warranty period or a new limited warranty period. More Simmons Beautyrest - Black Complaints & Reviews. These labels will be used to pinpoint your specific model and to make sure the warranty is valid. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. Simmons - King size simmons beautyrest whitehaven mattress; Simmons - … 100-Night In-Home Trial. Removing the law tag. Operating Hours: Monday - Friday 9:00AM - 5:00PM PST These labels will be used to pinpoint your specific model and to make sure the warranty is valid. Additionally, shipping fees for inspections, repairs, and replacements are paid by you (except in California). https://www.beautyrest.com/thank-you/?referrer=warrantyclaim Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. Beautyrest offers a 10-year limited warranty for their Beautyrest Black and Hybrid models. Beautyrest will cover the charges of picking up and recycling your MATTRESS. The code is usually a single letter of the alphabet. Let them know that they have gone out of business. Phone: (877) 809-0094. * Required fields. For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year limited warranty. Our Customer Care team are happy to help you out. Filing a warranty claim. var js, fjs = d.getElementsByTagName(s)[0]; Claim Warranty Form. If your mattress has stains that could be from bodily fluids or cleaning fluids, Simmons has the right not to accept your return. EASY CLAIMS PROCESS: File a claim anytime online or by phone. candles) near your mattress. This warranty covers only, ), meaning it does not cover incidental or, . Email: themattressexpert@live.com, All Items Made Factory Fresh to Fill Your Order. The website should walk you through the rest of the process. Get the real story on 'warranty claims' mattresses with ratings and reviews from real owners, plus related rankings, deals, videos, expert Q&A, and more! Please complete the fields below to the best of your ability. The information that you provide in this form will be reviewed by the Beautyrest warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. These guidelines include: with a firm center and firm edges. Follow the quick wizard to diagnose your problem. If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact our office. Some Hot Buys only available online. Simmons has several different warranty periods. Visit a store, call (877) 316-1269 or chat online for complete details. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. Compare Beautyrest models with the latest competitor hybrid & memory foam mattresses. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. If you need additional assistance, we’re happy to help! So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. 1. Review your warranty’s terms. Fill out our contact form, call or write us -we’re here to help. There will be an inspection fee. Your warranty coverage is offered through the manufacturer and will differ across brands. Simmons Beautyrest Mattress Warranty Claim Information. Only clean your mattress with a vacuum or, if necessary, light soap and warm water, and let the mattress dry completely before putting on bedding. Go here for details on filing a warranty claim. Replacing a Latex Mattress Topper for a Dux Bed. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Initial Simmons Bedding complaints should be directed to their team directly. http://themattressexpert.blogspot.com/. If you’ve moved away from their service area, or if they aren’t in business anymore, contact the Simmons Consumer Service Facility by emailing customerassistance@simmons.com. Warranty Inquiry Email: customerassistance@simmons.com. Operating Hours: Monday - Thursday 8:30AM - 4:30PM EST. This warranty covers only manufacturing defects (including some removable mattress covers ), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for … Beautyrest.com Orders: Email: support@beautyrest.com. To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Air mattress. Use the handles only to position your mattress, not to carry it. and law label. , meaning your mattress is suitable to function as a mattress. Simmons – If you have had a problem with your mattress and have a warranty, submit a claim here. Once you have your code, check the Warranty Code Chart at www.beautyrest.com or www.simmons.com. fjs.parentNode.insertBefore(js, fjs); This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Simmons Beautyrest - There is something to hide; The Room Source Furniture / Simmons Beautyrest Mattress - Defective mattress, denied warranty claim! Before going through the trouble of filing a claim, make sure to review your warranty. Sign into the portal and simply answer a few quick questions, download and print a measuring device, and upload some pics of your product(s). Every lifetime … Phone: 1-856-874-6894 has one of the more complicated warranty systems we’ve seen on the mattress market, but we’ve done all the research for you. In the market for a traditional mattress? Warranties only apply to the original purchaser. Please review your warranty card for coverage details. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. All warranty coverage runs through the number of years indicated on your code. I'm sorry to hear about your experience with your mattress but it's good to hear that your warranty claim was successful. if (d.getElementById(id)) return; I have a Simmons Beautyrest mattress that is several years old. Please complete the fields below to the best of your ability. You also must have purchased your bed from the Simmons Bedding Company or one of their authorized dealers. At Mattress Advisor, you’ll find everything you need to get your best sleep ever - from expert tips on improving your sleep health to unbiased reviews on the best mattresses and sleep products on the market. Stay tuned and someone will contact you shortly. You’ll also need access to your model name label and law label. This warranty covers only manufacturing defects (including some removable mattress covers), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for such coverage). Simmons Beautyrest Mattress Warranty Claim Information. And, the mattress must be free of stains. (function(d, s, id) { It begins on the original date of purchase. One Hot Buy item each per household. Additionally, the duration of any applicable implied warranties won’t extend past the limited warranty period. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Simmons Bedding Customer Service. Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. Responding to your questions and feedback is our priority. NOTE: If you’re not sure when your mattress was manufactured, check the label of your product. One Hot Buy item each per household. ... My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. The limited warranty applies only to manufacturing defects only. Before going through the trouble of filing a claim, make sure to review your warranty. will send you a similar model or use similar material for repairs. Model name label and law label must be provided to identify the bedding and validate this warranty. Check out our overview of the entire Simmons Beautyrest collection to find if one is right for you. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. The code is usually a single letter of the alphabet. Make sure to check your, , regardless of production date. We’ll review what is covered, what’s not covered, and any fine print you need to know about. Simmons - King size simmons beautyrest whitehaven mattress; Simmons - Leather recliner Make sure you have the original date of purchase, which can be found on the copy of original bill of sale. Warranty eClaim (FREE) Results in 5 - 10 Business Days. Visit a store, call (877) 316-1269 or chat online for complete details. js = d.createElement(s); js.id = id; We want to hear from you. If you need to transport your mattress, secure it in thick plastic covering to protect it from the elements. Simmons Canada Email: customerservice@simmonscanada.com. If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect not practical to repair, the remedy under this warranty will be replacement of the defective product in Canada. warranties are divided by production date: those before and after March 1, 2015. Offer valid only on models indicated and while supplies last at participating locations only. Simmons Beautyrest Greenwood 9.5" Firm Mattress EXTRA FIRM FIRM MEDIUM PLUSH ULTRA PLUSH. Simmons Beautyrest Greenwood 9.5" Firm Mattress EXTRA FIRM FIRM MEDIUM PLUSH ULTRA PLUSH. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. Additionally, shipping fees for inspections, repairs, and replacements are paid by you (except in California). I need to initiate a warranty claim, but the store where I bought it, is no longer in business. Malfunctions covered after the manufacturer's warranty. They specifically list the following issues not covered under their warranty: The mattress is not quite the firmness you desire, or otherwise does not meet your, Changes in your mattress as the result of temperature or humidity, The mattress doesn’t hold your full weight, There are damages in the cover, fabric, corner guards, or handles from, mattress in order for the warranty to be valid, including expressed and implied warranties. BEAUTYREST Customer Care. Please Check out One of our Blogs Listed below Or Ask us on Facebook or Twitter. . The law tag on your mattress will provide a code that you should reference against the warranty card for the length of your warranty period. http://mattressexpert.typepad.com/ Choosing a selection results in a full page refresh. Claim Warranty Form. Seem ripped. ... We received your warranty claim. There is lots of good information to be had here…Not only about mattresses,... Hello Everyone, This blog will provide you accurate information about mattresses and the mattress industry.... Michael writes: Hi Pete, We have a king size Dux mattress. Friday 8:30AM - 2:30PM EST. These guidelines include: Most mattresses come with a warranty, find out what it covers and how to file a claim. Making the best use of our mattress blog. Beautyrest is one of the top names in the mattress industry. The new item will be of equal value to your original mattress or foundation. They also cover any transportation and recycling charges. Beauty rest blanket broken! The latex... Simmons Beautyrest Mattress Warranty Claim Information. Depending on your state, this limitation on implied warranties may not apply. Bed sucks!!! Required fields are marked *. Blogs: If your mattress has stains that could be from bodily fluids or. Home Got a problem? Offer valid only on models indicated and while supplies last at participating locations only. It's the fastest, easiest way to file a warranty claim. All Simmons® and Beautyrest® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. Please note the Beautyrest replaced a mattress which had been in our room over 25 years. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. There will be a delivery fee if approved for a replacement. Phone: 1-856-874-6894 Before June 2003 Between 2003 – 2007 Flameguard protection Between 2008 – 2013 Between 2014 – Present New mattress purchases are covered by a 100-night sleep trial. Your returned MATTRESS will be recycled. Start by contacting the mattress retailer. © 2021 Mattress Advisor. 1. Review your warranty’s terms. Thank you for registering your Simmons® Mattress. You need to be in possession of your original receipt. This was in our bedroom and we moved it to a guest room buying a replacement. You can find yours by checking the code on the, on your mattress (typically the tag on your mattress that says, “Do not remove”). YOUR RIGHTS UNDER STATE LAW: Additionally, using an improper, , or if they aren’t in business anymore, contact the. Most claims approved within minutes. By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. They also cover any transportation and recycling charges. Get in touch. Try a Beautyrest mattress, today! Your email address will not be published. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. Make a warranty claim Make a warranty claim. If you return your mattress during this period, Simmons picks it up and recycles it for you. Fill out our contact form, call or write us -we’re here to help. Simmons mattress warranties are divided by production date: those before and after March 1, 2015. The Simmons warranty is about peace of mind. Start by contacting the mattress retailer. You also must have purchased your bed from the, or one of their authorized dealers. We want to hear from you. Make a Warranty Claim | Mattress Warranty | Simmons. In order for your warranty claim to be processed you will need to use the option to pay for the $59 inspection fee on the next screen Send Warranty Claim. There are several things that can void an otherwise legitimate warranty claim. The new item will be of equal value to your original mattress or foundation. notes that they are not liable for incidental or. You will need your proof of purchase in order to complete any warranty claim. Reach out to your original Simmons dealer to file a warranty claim. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. Press the space key then arrow keys to make a selection. Simmons recommends following care and cleaning protocols for your mattress in order to extend its lifespan. Make sure to check your owner’s manual for model-specific details. Phone: (877) 399-9397. from using your mattress or foundation. If you return your mattress during this period. Make a claim My Enquiries Logout Login Create account. All rights reserved. If you get your first mattress replaced or repaired, you do not get an extended, duration of any applicable implied warranties. 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