Common problems addressed by the customer care unit that answers calls to 888-272-5543 include Renegotiate Repayments, Payment Arrangement, Request Tax Form, Account Access, Overcharge and other customer service issues. You can contact the Office of the Consumer Advocate at advocate@navient.com or by calling 1-888-545-4199. We provide asset management and business processing solutions to education, healthcare, and government clients at … Contact Support for Providers. Navient is a leader in loan management, servicing and asset management. Learn about Navient's leadership, products and services, and contact information. First, you can file a complaint with Navient’s Office of the Consumer Advocate. You can call Navient at (800) 722-1300 toll free number, write an email, fill out a contact form on their website www.navient.com, or write a letter to Navient Solutions, LLC, P.O. As far as we can tell, Navient has call center locations in Indiana or Ohio or Delaware and you can call during their open hours 9am-7pm EST. As a Customer Care Specialist, the pay is $13.22 an hour , plus an additional $4.54 per hour payable in additional benefits, cash or a combination with other benefitsstarting the 1st of the month after you are hired! Box 9500, Wilkes-Barre Township, Pennsylvania, 18773-9500, United States. PROVIDERS: OPEN A CASE ONLINE Providers can contact NavNet Customer Support by calling, opening a case online, or by Live Chat. At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. Contractor Support is Crucial! Navient is a leader in loan management, servicing and asset management. Navient is a company owned by a bunch of wealthy rich people who plan to destroy the American dream and are not doing anything to help the country. The reason customers call 800-533-9334 is to reach the Navient Customer Service department for problems like Renegotiate Repayments, Payment Arrangement, Request Tax Form, Account Access, Overcharge. Even with the best equipment, sometimes things may not go as planned. Be proud of where you work, be proud of your career - join Navient! Use the ‘Contact Support’ link at the top of every page when you are in NaviNet or on the NaviNet Support site.. My … Contact Navient customer service. ... Navient and the Navient logo are registered service marks of Navient Solutions, LLC. If you want to complain about Navient customer service or file a complaint against Navient as your student loan servicer, you have several options. 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